Just wanted to thank Demitris Edwards from Vocall Mystery Shopping in association with Call Centre League of Excellence, who put on a truly enjoyable event at Gloucester Quays aboard the King Arthur, with an audience of 50+ Call Centre Managers and Staff who wanted to find out how to improve performance within their own call centres.
The day included a meet and greet over coffee, tea, light refreshments, followed by five presentations from a wide variety of companies, from the training, coaching, feedback, sales and social media circles.
Really enjoyed the good weather lunch time along the Gloucester canal over lunch, which on return finished with two further presentation including mine.
My presentation was based on the subject of how to use NLP to enhance communication and make more sales.
Thanks again for the opportunity to be able to discuss with 50+ over businesses what I do and what I can do for them in the future!