Posts Tagged ‘Business Coaching’

Who are you and what do you want?

Interesting title, I have decided to write about who are you and what do you want. Because so many of us wander around on this planet not know who we are or knowing what to do!

So first of all, who are you?  What do you currently do for a living and are you happy with the job you currently have?

I know I am asking lots of questions of you all, but it is for a reason and the reason is to identify what is right for you! Because by doing a job that you are either not suited to or are not happy with, can lead to you feeling down, under pressure. Which if you do not deal with can lead to stress and for your confidence and self esteem taking a basing at the same time.

Why did you choose your current role / job? Ask yourself if you know what you know now about the job, if you were applying for the role for the first time, tomorrow, would you! If you could say yes, then you probably have chosen the right career path for you.

But if you can say no I would definitely not, then we need to look at why? And what are the learns about your experience that you can incorporate into any future opportunities you look for.

So how do you set about identifying what is right for you, to be honest you should get yourself  a Life / Business Coach to help and guide you to a natural conclusion! The reason I say this is because everyone including myself will not ask ourselves the right questions, because we can avoid any difficult ones that put us on the spot. Secondly we are not always honest with ourselves and think we know best, but without help it is not always possible to come to the right conclusions.

If you do decide to go it alone, remember what has not worked for you in the past, take the learns you have gained and put them to good use in any future decisions you decide to make. Then challenge yourself about what is important to you.

What things do you enjoy doing?

What makes you happy the most?

What skills do you currently have?

What qualifications do you currently have?

What qualifications do you need to achieve what you want?

There are loads more questions that you need to consider to enable you to come to the right decision.

Then  you have to record the options you have available to you and then go through the pro’s & con’s of each option.

Once you have decided on the correct option for you then you need to know how to go about achieving this option!

Then there is the how?

Yes how do I go about achieving what you want?

What is required?

What support do you need?

What qualifications if any do you need?

Who do you need to contact to enable you to achieve your goals?

Set yourself time scales, when do you want to achieve you goal by?

Can you do it on your own, do y0u have enough resources yourself?

If not who else can help or support you in achieving your goal?

Provided you have a process to follow and to enable you to move towards your true goal and you focus on that goal you will get your desired outcome!

Timothy Galway – says that everybody has the ability to achieve what they want in life, and he uses a formula which is:-

The Formula is – Performance = Potential – (minus) Interference.  Which is simple, yet so powerful you, because it is simply staying you get what you focus on and avoid any distractions / interference!

If you want to contact me or need advice, please contact me and lets get you on the right path to your chosen career.

Martin

 

Stress in Business or Employment?

Who are you and what do you want?

Interesting title, I have decided to write about who are you and what do you want. Because so many of us wander around on this planet not know who we are or knowing what to do!

So first of all, who are you?  What do you currently do for a living and are you happy with the job you currently have?

I know I am asking lots of questions of you all, but it is for a reason and the reason is to identify what is right for you! Because by doing a job that you are either not suited to or are not happy with, can lead to you feeling down, under pressure. Which if you do not deal with can lead to stress and for your confidence and self esteem taking a basing at the same time.

Why did you choose your current role / job? Ask yourself if you know what you know now about the job, if you were applying for the role for the first time, tomorrow, would you! If you could say yes, then you probably have chosen the right career path for you.

But if you can say no I would definitely not, then we need to look at why? And what are the learns about your experience that you can incorporate into any future opportunities you look for.

So how do you set about identifying what is right for you, to be honest you should get yourself  a Life / Business Coach to help and guide you to a natural conclusion! The reason I say this is because everyone including myself will not ask ourselves the right questions, because we can avoid any difficult ones that put us on the spot. Secondly we are not always honest with ourselves and think we know best, but without help it is not always possible to come to the right conclusions.

If you do decide to go it alone, remember what has not worked for you in the past, take the learns you have gained and put them to good use in any future decisions you decide to make. Then challenge yourself about what is important to you.

What things do you enjoy doing?

What makes you happy the most?

What skills do you currently have?

What qualifications do you currently have?

What qualifications do you need to achieve what you want?

There are loads more questions that you need to consider to enable you to come to the right decision.

Then  you have to record the options you have available to you and then go through the pro’s & con’s of each option.

Once you have decided on the correct option for you then you need to know how to go about achieving this option!

Then there is the how?

Yes how do I go about achieving what you want?

What is required?

What support do you need?

What qualifications if any do you need?

Who do you need to contact to enable you to achieve your goals?

Set yourself time scales, when do you want to achieve you goal by?

Can you do it on your own, do y0u have enough resources yourself?

If not who else can help or support you in achieving your goal?

Provided you have a process to follow and to enable you to move towards your true goal and you focus on that goal you will get your desired outcome!

Timothy Galway – says that everybody has the ability to achieve what they want in life, and he uses a formula which is:-

The Formula is – Performance = Potential – (minus) Interference.  Which is simple, yet so powerful you, because it is simply staying you get what you focus on and avoid any distractions / interference!

If you want to contact me or need advice, please contact me and lets get you on the right path to your chosen career.

Martin

 

NLP – Giving Effective Communication

Just wanted to thank Demitris Edwards from Vocall Mystery Shopping in association with Call Centre League of Excellence, who put on a truly enjoyable event at Gloucester Quays aboard the King Arthur, with an audience of 50+ Call Centre Managers and Staff who wanted to find out how to improve performance within their own call centres.

The day included a meet and greet over coffee, tea, light refreshments, followed by five presentations from a wide variety of companies, from the training, coaching, feedback, sales and social media circles.

Really enjoyed the good weather lunch time along the Gloucester canal over lunch, which on return finished with two further presentation including mine.

My presentation was based on the subject of how to use NLP to enhance communication and make more sales.

Thanks again for the opportunity to be able to discuss with 50+ over businesses what I do and what I can do for them in the future!

 

 

3 Saints Business Club

The next 3 Saints Business Club Evening, in association with the Best of…. Pontypridd, Bridgend & Cardiff

Will be held on Feb 15th at 6:00 PM – 8:30 PM

Venue is @ the Three Saints Hotel & Conference Centre, based opposite the Royal Mint in Llantrisant.

The are no membership fee’s.

There is a small charge to cover the cost of food and venue etc.

Which is £10, if you book online or £15 if you pay at the door.

This event requires registration:direct via PayPal (Click Button)

An event not to be missed.

Specialist speaker – Susi Cernoch from Standby, (Virtual Assistant), will be giving a talk about “Outsourced Admin (& Social Media).”

Plus a mini presentation from Coaching Four Success about “Supporting Local Business.”

Enjoy great food and Network to your hearts content+ more!

Join the event that is rapidly growing in popularity, this will be the fifth event and promises to deliver the same high quality as previous events. “So what are you waiting for, don’t delay book today.”

This will be the second meeting since I have agreed to takeover the ownership and running of the 3 Saints Business Club from December 2011. My goal is to make this the best Local Networking Event in South Wales, I will be adding additional features and looking to add further services for our members to have access to, that will be of benefit.

Remember this is business club with a difference, it is run by Coaching Four Success, a local business “That Turns Your Wishes Into Reality.”

I also want to take this opportunity to thank everyone who has helped and given support to make this club a success as well especially the owner (Onkar) and staff at the Three Saints Hotel.

I look forward to seeing you all on the night.

Best wishes

Martin

http://www.martin@biginelli.co.uk

Telephone: 01446 401481
Mobile 07779859712

 

The balloon story (business, IT, humour, funny business story)

A man in a hot air balloon is lost. He sees a man on the ground and reduces height to speak to him.

“Excuse me, can you tell me where I am?”

“You’re in a hot air balloon hovering thirty feet above this field,” comes the reply.

“You must work in Information Technology,” says the balloonist.

“I do,” says the man, “How did you know?”

“Well,” says the balloonist, “Everything you told me is technically correct, but it’s no use to anyone.”

“You must be in business,” says the man.

“I am,” says the balloonist, “How did you know?”

“Well,” says the man, “You don’t know where you are, you don’t know where you’re going, but you expect me to be able to help. You’re in the same position you were before we met, but now it’s my fault.”

(You can of course substitute other professions as appropriate.)

 

The businessman and the fisherman story

A management consultant, on holiday in a African fishing village, watched a little fishing boat dock at the quayside. Noting the quality of the fish, the consultant asked the fisherman how long it had taken to catch them.

“Not very long.” answered the fisherman.

“Then, why didn’t you stay out longer and catch more?” asked the consultant.

The fisherman explained that his small catch was sufficient to meet his needs and those of his family.

The consultant asked, “But what do you do with the rest of your time?”

“I sleep late, fish a little, play with my children, have an afternoon’s rest under a coconut tree. In the evenings, I go into the community hall to see my friends, have a few beers, play the drums, and sing a few songs….. I have a full and happy life.” replied the fisherman.

The consultant ventured, “I have an MBA from Harvard and I can help you…… You should start by fishing longer every day. You can then sell the extra fish you catch. With the extra revenue, you can buy a bigger boat. With the extra money the larger boat will bring, you can buy a second one and a third one and so on until you have a large fleet. Instead of selling your fish to a middleman, you can negotiate directly with the processing plants and maybe even open your own plant. You can then leave this little village and move to a city here or maybe even in the United Kingdom, from where you can direct your huge enterprise.”

“How long would that take?” asked the fisherman.

“Oh, ten, maybe twenty years.” replied the consultant.

“And after that?” asked the fisherman.

“After that? That’s when it gets really interesting,” answered the consultant, laughing, “When your business gets really big, you can start selling shares in your company and make millions!”

“Millions? Really? And after that?” pressed the fisherman.

“After that you’ll be able to retire, move out to a small village by the sea, sleep in late every day, spend time with your family, go fishing, take afternoon naps under a coconut tree, and spend relaxing evenings havings drinks with friends…”

(Ack Jean Kent)

 

Life & Business Experience

My Previous Experience

My experience prior to my career in life coaching has seen me have roles at all levels and in many different business sectors and this enables me to relate to many different people, their backgrounds and their personalities. I have worked as a front line staff member, as well as in both sales and supervisory capacities.

I also have a wealth of experience in management and teaching roles and as an examiner, demonstrating my strength in having an eye for detail. Latterly I have had roles as a local sales coach, area sales/performance coach and national sales coach as well as a business partner.

The knowledge and experience gained during my career to date. When I left school I started a messenger for the Royal Mail at the age of 15, based in Central London. At the age of eighteen, I progressed up and into the role of Postman also for the Royal Mail. I enjoyed meeting people and getting to know my local community at the same time.

I decided to get a trade and left to undertake a position of trainee butcher, for Wallis Supermarkets, once I became qualified I move on into Mac Markets as a butcher and became after a short period of time a manager for the butchery department. This role helps me to develop my skills with how to display and attract customers to buy existing and new cuts of meat. I had to learn stock control and to order the correct amount of stock, especially because they are perishable goods, so it was very important to get it right to avoid making potentially large losses.

Unfortunately I develop a blood disorder, which meant I have had to give up long term work within the butchery trade.  I decided to use my natural abilities of being a very keen sports person and became a life guard at my local swimming pool and after a short period of time I was offered the opportunity to become a swimming teacher, coach and examiner for all age groups and also support and taught various types of disabled people. I really enjoyed this role this was the beginning of knowing that I wanted to work within the training, development and coaching market.

At this stage of my career, I got married and moved from London to Gainsborough in Lincolnshire. Which meant a change in direction due to limited sports centres etc within the area, so undertook a job laboring at the British Steel Works, again I was interested to learn another skill, so started training as an over head crane driver, which was a very challenging and skillful job. Because you were responsible for moving tons of sinter from stock yard onto trainings who delivered the sinter to the furriness.

After three years, I decided to move from Gainsborough to Cardiff, which is where my parents came from originally. I rejoined the Royal Mail as Postman Higher grade, and learnt how to touch type and spent a number of years typing postcodes onto letters. I spent ten years with the post office.

I then became restless and wanted to find work that would satisfy my thirst for work that was challenging and stimulating at the same time.

I entered a very mixed and crazy period of my career, working within financial services as a sales person either face to face then via the telephone as an inbound advisor then outbound advisor and finally as a field sales agent, for Legal & General, Colonial Mutual, Standard Life, Lloyds TSB, had a period of as a salesman and then store manager for Tandy’s (Intertan UK). Before putting all these skills together and was successful in becoming a sales advisor in all three areas i.e. inbound, outbound & field sales. After a few years I was asked if I would like to apply for a position of sales trainer and coach. I applied and was successful, British Gas provided and also paid for external training around train the trainer, coaching and feedback.

I was then successful in becoming a local sales coach for Cardiff providing training and coaching to all call centre managers and team managers. I had to design training material and programs around how to build upon your customer / client base, also developed a sales process that was effective yet reasonably simple to use. This was followed by in the work place observations and feedback on overall performance.

The results lead to British Gas deciding on taking this from local based project to a national scheme and I was promoted to become one of the national team, which lead to rolling out the Cardiff project to all call centre’s throughout the UK. I found a position that I absolutely loved and I was also able to travel and work with so many different types of people and this enable me to develop my interpersonal skills to a higher level. I spent the next couple of years traveling around the UK, until I was approached by Barclay Bank to become an area performance coach and trainer, covering SE Wales, Herefordshire, Gloucestershire and Worcestershire.

The role with Barclays Bank, was really challenging role and I worked with all levels of staff from cashiers, personal bankers, assistant branch managers, branch managers and area directors on how to change behaviors / attitudes, increase sales, improve overall performance via training, coaching and feedback.

And then after nearly four years, due to the financial climate of 2008 and the impact that had on the business world. Meant that training and coaching is deemed to be a luxury, so when cut backs are to be made, businesses decide to reduce in areas which they think are not going to effect day to day business.

I lost my position as area performance coach, but was offered an alternative position as an assistant branch manager, which I agreed to take rather then be unemployed. I continued in this role for approximately nine months. I did not enjoy this role and found that there were to many limitations, which went against my beliefs. So I decided to leave and start my own training and coaching business, which I started in March 2010 and has taken time to get up and running and I am happy I made this decision as it is a job I love, but find it frustrating times having to stop training or coaching to do marketing and networking to find new business etc. but hay that is what business is about, it is made up of marketing, sales and customer service / focus.

The reason being a coach and trainer is so rewarding, is because I am able to support and help people and businesses to handle day to day life and overcome obstacles / barriers that may get in there way alone life’s path.

You need to work out your journey’s end before beginning your journey in life, this will help you to avoid certain pitfalls along the way, also by knowing what to focus on, you know what it is you aiming to achieve, this helps when it comes to the end results and whether you are going to be successful?

Success comes in many forms and is not just about money and how much of it you currently have, don’t get me wrong money is important but money should not be your only motivator, otherwise you will have  gaps in other areas of your life that money can’t fill.

My work and life experience journey has taken 40 years so and has hopefully many more years to go, which I hope to continue developing my skills even further. I am currently giving talks, seminars and presentations to people based on my own work and life experiences, which is something I love doing, because by sharing knowledge aids increased awareness.

I will continue to write articles and I am also planning to write a book and a series of CD’s & DVD’s about Coaching,Training and Mentoring people and the benefits of doing so!

The next stage of my work and life experience, will be to help schools, collages and universities with preparing them for the big wide world of business and how to enhance there chances by being focused and fully prepared to enable them to hit the ground running!

Just over eighteen months ago I bought a convert camper van, to enable me to travel and explore our beautiful countryside and coastal areas and to take my trusted camera to capture images to enhance my memories.  The feeling of knowing I have another set of wheels available, which will allow me to travel and sleep in, is wonderful. I also love cooking, so I aim to be like the hairy bikers on TV and travel in my camper van and buying local ingredients on my travels and cooking them whilst I am out and about.

 

Business Map For Treasure Island

I was watching a new version of treasure island on TV today, and it gave me so much entertainment, it started me thinking about how a treasure map that could motivate people in life and business.

Imagine if you had a map of a tropical island, which has the added benefit of hidden buried treasure!

And you are the only person who knows about it, what would you do?

Would you ignore it?

Would you investigate further?

Would you take action?

Lets suppose you investigated and decide to take action and to try and find this island. What goals would you set yourself?

For me, I would set myself an altermate goal, which would be on retrieving the treasure that is buried on the island. Then I would back track to where I am today and what mini goals I need to set along the way to be able to find this hidden buried treasure.

So lets think about what would be needed to enable you to set sail and go off around the world to find this island, and then what you require to dig up the buried treasure?

Potential list of requirements :-

Food, drinks / fluid, clothes, toiletries, equipment, ship, crew, money, maps, navigation tools, radio equipment, first aid, etc. etc. etc.  Plus how will you make sure you don’t lose your treasure, once discovered and others now know about your new found potential wealth.

Now I want you to think about the above scenario and relate it to your own business or life style and what would you need to do,  to achieve your desired results and find the treasure (which could be anything in life or business that you want to achieve this year or in the future)!

Because like the story and film about Treasure Island, there are lots of good intentions, but then there are also lots of possible problems or issues that could get in your way.

You need to think long and hard about what you want to achieve, write down the options that might be available to you, and continue to do so until you have exhausted the process. Then you need to review each and every option in turn, and look at the positives and negatives for each option. You will need to be very open and honest with yourself to enable this process to be effective. Once you have completed this process you will have discovered the best option available to you to be able you to achieve your outcome goal of finding the buried treasure.

So the morel of the story is that you need to think outside of the box, i.e. stand back, if needed get support from others that would add value for you in being able to reach your ultimate goal.

Then focus on what it is you want to achieve and why you want to achieve this particular objective, look for potential issues / problems that might get in your way, then workout how you can overcome them or get round them so you can continue on your journey to the ultimate objective and for you to achieve your goal.

I hope this is of use to you , as this formula has helped me to achieve so much in my own life.

If you need to discuss or want help along your journey in life, contact me direct and let me help you to focus on your own journey to success.

Best wishes

Martin

 

 

 

 

 

 

 

2 Be Or Not 2 Be Coached?

That is the question?

When do you need a business or life coach?

The answer is when you feel you want to develop yourself or your business further than you currently are at present. Its not rocket science, you need coaching when you are not able to achieve or progress in the direction you want to go and seem to struggle or find you have obstacles that stand in your way!

The coach is not a person who has all the answers, yet they may think they know what you require. Though a good coach will get you to come to your own conclusions via a series of questions carefully designed to make you think about what it is you really want in your business or in your own life.

Coaching can be viewed a bit like map reading and route finding combined together, first of all you need to know where you are aiming for and why you are heading in that direction at this point in your business or life. Once you have established your destination you can retrace your route back to the present time via a series of mini goals or objectives. Now you will have a clear direction of your future route and what stages you will met and have to achieve along the way.

It is so important to know what it is you really want and to know why you want it so much, because without a clear focus and understanding you are very unlikely to achieve anything at all. Or you will get to your destination and find it is not what you thought it would be, which will only lead you to frustration and disappointment.

Although I am a business and life coach, I believe everyone needs a coach including me, the reason why, is that we do not ask ourselves the right questions which are challenging enough to provoke the correct responses needed to know what and why something is important enough to set realistic goals and objectives.

Until you experience being coached it is difficult to know what the true benefits are, most people because of the lack of experience in this field, feel it is an expense they can do without. Well a good coach will provide you with many benefits which far exceed any material costs.

How do you put a price on the amount quality and happiness you have in your business or life?

This is my soap box bit now!

When you want to look good, what do you do? You pamper yourself by investing time and money, on having your hair done, new outfit, etc. etc.

When you want your home to look good, what do you do? You invest in new paint, paper, kitchen, bathroom, flooring or perhaps new windows, etc. etc.

When you to work in a particular field, what do you do?  You invest time and money to get the right qualifications and skills to pursue your chosen career!

When you want a relaxing break, what do you do? You invest time and money looking for a place in the sun with all the trimmings, etc. etc.

So why is it, that we do not invest time and money setting out clear goals that you want and would bring you so much happiness and joy?

Soap box over!

I hope the above goes someway to explaining and answering the question 2 Be Or Not 2 Be Coached?

 

 

GROW your Life & Business

The GROW coaching model is recognised as one of most popular coaching models to use when setting yourself goals.

It consists of six parts in the process, which are:-

1) State your goal in the positive.

2) Have and evidence procedure.

3) Can you start and maintain the goal yourself.

4) Contextualise.

5) Maintain the positive by products.

6) Ecology.

Lets take each stage in turn, so do we mean by stating with state the goal in the positive?

The goal you want to achieve must be something you actually want and not something you want to avoid. By positive thoughts and actions enables the mind to focus on what you want in life. The mind is unable to focus on negative goals.

i.e. I don’t want to put any weight on? or I want to loose ten pounds over the next four weeks via exercise and reducing fatty foods.

Have an evidence procedure – This is trying imagine what it would be like, when you have achieve your goal, .i.e. what will it look like, feel like or what will you hear going on around you once you have achieved your goal.

Metaphor

When Linford Christie (the athlete) won his gold medal, when he was then interviewed. He stated that he had no doubts that he was going to win a gold medal, because he had run that race a thousand times in his mind and had experienced in his mind what it would be like to win. The only way he was not going to win was if he had an accident on the day!  He said he had heard the national anthem being played, he heard the crowds cheering, he saw the flags waving, he said the jubilant crowd jumping up and down in the stadium.

This stage is very powerful and aids the experience and motivation in working towards your goal.

Can you start and maintain the goal yourself ? This stage is important to work out what support you may need and whether you can do on your own merit.

Contextualise - This stage is only required when you are talking about behaviours etc .i.e. I want to be more assertive ? Be sure where and when in your life you want to be more assertive. If you are in charge of a sales team at work and feel you need to be more assertive with the team, make sure it is only work that want to be assertive and not to include be assertive when you get home and are with the family. As your partner and children will not appreciate the change.

Maintain the positive by products – This stage is about knowing your existing strengths and making sure you don’t diminish them whilst working towards your goal. Otherwise you gain one thing and lose another.

And finally the Ecology ? This stage is about whether the goal is worthwhile, what’s involved, how much time is needed, what effort do you have to commit to to achieve the goal. What are the benefits of achieving this goal.

This model gives you a process to follow when setting goals, it is even better if you get a life or business coach to help you. Because they have the skills to make sure you maximise your goal setting techniques.

 

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